Glossary

Digital worker

A digital worker is software designed to perform an ongoing business role — owning a function and producing real output — rather than completing a single task on command. It's the industry term for AI that works like a member of the team; Kuvai calls these AI teammates.

Key characteristics

Owns a defined role, not a one-off task
Works continuously / on a schedule, not only when prompted
Connects to business systems to do real work
Produces output for review (drafts, reports, replies)
Best when grounded in the business's own data

Example

Instead of an employee manually reconciling accounts each month, a digital worker pulls the transactions, reconciles them against the statements, flags the exceptions, and drafts the month-end report for approval.

How it relates to Kuvai

"Digital worker" is the category term; Kuvai's customer-facing version is the AI teammate — a named colleague built around your job, grounded in your documents, and governed so you decide how far it goes. We say teammate rather than worker because it works alongside your people on the recurring jobs, with every step shown and you in control.

Related terms

Digital worker: common questions

What is a digital worker?

A digital worker is software that performs an ongoing business role — owning a function and producing output — rather than answering one prompt. Kuvai builds these as AI teammates: grounded in your data, running on a schedule, and going as far as you ask.

Is a digital worker the same as an AI teammate?

They describe the same idea. "Digital worker" is the industry term; Kuvai uses "AI teammate" because it's a named colleague that works alongside your team, owns a job, and keeps you in control — you decide how far it goes.